We are located in the US, but will generally ship anywhere in the world. We realize that for just a few items the shipping charges can be quite high but it is the only option that we are able to offer right now. Please be aware that depending on the country you are located in, there may be customs duties upon arrival.  

We try our best to ship all orders (except custom logos) within 1-2 days. Logos can take 1-2 weeks. If you have a deadline that you are trying to make, send us an email and we will do our best to get your items to you in time. 

Once your package has shipped, Priority Shipping within the US usually takes 1-3 days. Shipping outside of the US usually takes 1-2 weeks. There may be delays to this timetable, particularly internationally, due to COVID-19. 

Unfortunately, we are unable to give away free samples. We will sometimes do contests and giveaways when we can, so be on the lookout for those. And be sure to follow us on social media and subscribe to our newsletter if you are looking for a deal.

Please be sure to follow the tracking number that you should receive in your email once your order has been shipped. All Priority Mail packages within the US should arrive within 1-3 days. If the shipping process has halted for any reason, please reach out to us so we can help figure out what the problem is.

Yes, check out our Bulk Order Pricing sheet and email us to get started!

We have strict file quality requirements on our site to ensure that we are able to format and cut any orders that are placed. If the logo file you have is not uploading, you can email us and attach the file and we will let you know if it is useable. 

Logos generally take about 1-2 weeks to format and cut depending on quantity and time of year. If you have a deadline that you are trying to meet, please let us know when you order so that we can try to accommodate it.

All questions about logos can be directed to bobby@duktigbrand.com.

We are only able to customize the internal pages of our notebooks on orders of 500 or more. If you are interested in a custom printing, email us for more information!

All of our notebooks are now made with our waterproof stone paper. Our only non-waterproof products are our Session Cards and Evaluation Cards.

All writing implements will work on our waterproof stone paper. However, if you would like to keep your notes safe (and waterproof), you need to use a pen with oil-based ink or a pencil. Ink that is water-based will run when it comes in contact with water. Most ballpoint pens use oil-based ink. Most gel or fountain pens use water-based ink. Both our Click Pen and our 4-Color pen use oil-based ink and are safe to use.